Munvo Software Consultant
During my tenure at Munvo as a Software Consultant, I led the implementation of cutting-edge marketing technology solutions, optimizing clients' MarTech investments. I excelled in crafting personalized email and SMS campaigns using Adobe Campaign Classic, while also providing valuable insights and industry best practices to clients. My role encompassed capturing intricate business and technical requirements, demonstrating adaptability across the project lifecycle.
Scalar Decisions Software Developer
At Scalar Decisions, I played a pivotal role in developing agile, customer-oriented ServiceNow applications. My expertise in JavaScript and HTML/CSS allowed me to create seamless interfaces that aligned with business requirements. I also excelled in customizing ServiceNow scripts to enhance functionality and automate processes, contributing to efficient workflows. Throughout my tenure, I consistently demonstrated the ability to navigate the entire development lifecycle, from concept drafting to qualified documentation, while ensuring user-friendly experiences and optimal system performance.
The Co-operators Software Developer/QA Automation
At The Co-operators, I significantly enhanced test coverage for the company website by developing test scripts using Selenium/Robot. This led to a notable 60 percent increase in overall testing coverage. I successfully conducted test automation for Web Tools and generated comprehensive documentation reports to showcase testing completion and improvements. Additionally, my role involved executing Quality Assurance (QA) testing procedures for newly developed applications, employing various methodologies to ensure quality and adherence to specifications. I proficiently utilized code packaging, version control, and code branching techniques for efficient software development processes.
Starlight Investments Application Support
At Starlight Investments, I excelled in troubleshooting and resolving technical and data entry issues, optimizing team efficiency by 50 percent. I provided exceptional application support to multiple external property management companies across Canada and the US. I also enhanced and supported various aspects of Yardi Voyager 6/7s for Residential and Commercial properties. My role encompassed rigorous QA testing for newly developed applications, ensuring their quality, reliability, and adherence to specifications. Additionally, I automated monthly reporting processes using scripting languages like Python and SQL queries to enhance efficiency and streamline data analysis and visualization.
